Privacy Policy

HTG Biz, operated by HTG DIGITAL STORE (PVT) LTD, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, request a quotation, or use our services. 1. Information We Collect We may collect the following types of information: Personal Information When you contact us, request a service, submit a form, or communicate with us, we may collect: Name Email address Phone number Business name Project requirements Budget range Location Any information you voluntarily provide through forms, WhatsApp, email, or phone calls Technical Information When you visit our website, we may automatically collect limited technical information such as: IP address Browser type Device type Pages visited Date and time of visit Referring website Basic analytics data Payment and Project Information If you become a client, we may collect information related to your project, invoices, payment records, service agreements, and project communication. 2. How We Use Your Information We use your information for the following purposes: To respond to your inquiries To provide quotations and proposals To deliver website, software, app, SaaS, and digital services To communicate about your project To process payments and invoices To provide customer support To improve our website and services To maintain business records To prevent fraud, misuse, or security issues To comply with legal and regulatory requirements 3. Legal Basis for Processing We process personal information only when necessary for legitimate business purposes, to provide requested services, to communicate with you, to comply with legal obligations, or with your consent where required. 4. Sharing Your Information We do not sell your personal information. We may share limited information with trusted third parties only when necessary, such as: Hosting providers Payment processors Email or communication service providers Analytics providers Project team members or contractors Legal, accounting, or regulatory authorities when required All third-party sharing is limited to what is necessary for business, service delivery, security, or legal purposes. 5. Cookies and Analytics Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and understand how visitors use our website. You can control or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled. 6. Data Security We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based system is completely secure. While we work to protect your data, we cannot guarantee absolute security. 7. Data Retention We keep your personal information only as long as necessary for the purposes described in this Privacy Policy, including service delivery, client communication, accounting, legal, and business record requirements. When information is no longer required, we will delete, anonymize, or securely store it as appropriate. 8. Your Rights Depending on applicable law, you may have the right to: Request access to your personal information Request correction of inaccurate information Request deletion of your information Withdraw consent where consent is used Object to certain processing Request information about how your data is used To make a request, contact us using the details below. 9. Third-Party Links Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to read the privacy policies of any third-party websites you visit. 10. Children’s Privacy Our services are intended for businesses and general users. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us and we will take appropriate action. 11. International Data Processing Some tools or services we use may process data outside Sri Lanka. Where this happens, we take reasonable steps to ensure your data is handled securely and only for necessary business purposes. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our website or services after changes means you accept the updated Privacy Policy. 13. Contact Us For questions about this Privacy Policy or your personal information, contact us: HTG Biz HTG DIGITAL STORE (PVT) LTD Email: support@htgbiz.com Phone: 94756918599 Address: Mahiyampathy , Sandilipay Website: https://htgbiz.com